Cancellation Policy


Cancellation Policy

You have the right to cancel your contract with me within 14 days without giving any reason, however the cancellation period will expire after 14 days from the day of the conclusion of the contract.

To exercise the right to cancel, you must inform me of your decision to cancel your contract with me by a sending me a clear written statement to tlc@catereid.co.uk

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

You may cancel at any time, after 14 days, by giving written notice, cancellations less than 12 weeks prior to the ceremony results in a 50% payment of the ceremony becoming due. All deposits paid at the time of booking are non-refundable as per the T&C’s accepted at the time of booking.

If you need to postpone your ceremony, I will honour the new date and, where possible, however this is not guaranteed. If, for whatever reason I am unable to perform your ceremony I will do my very best to find a suitable replacement celebrant for your ceremony. If I cancel and I am unable to find a replacement, you will receive a full refund.